I don't know how many of you are still interested in my IMSS experiences. You all may be getting as sick of it as I am. It is like a continuing nightmare. Here is the latest. A few weeks ago, my helper told me that he took my receipt saying I had NO RESTRICTIONS on it to the woman at the IMSS office. She then told him that he had to make an appointment with the director to show HIM the same paperwork. My helper, Gabriel, told me that he did that and the director told him that all was in order and he would make the appointment for me with the knee specialist as soon as possible. I was relieved. Finally. Something would be done. Then I didn't hear back from Gabriel for several more weeks. He did not answer my e mail about it. So I sent him another e mail. Not wanting to be a huge pill and bugging him all the time but also wondering why I didn't get the appointment. He wrote back to me this morning saying that I now have to take in ALL of my receipts from the very beginning of when I signed up for IMSS. All these years of paying and not using it. From 2010.... I did not get this information before this morning.... So, more delays.... More ways to mess around with me to keep me from using the IMSS services..... Do I need to say more????
It's very sad to hear this after so much waiting and waiting. Everything in Mexico works with having connections, even in their medical system. Maybe you should start bribing the hospital and staff, I am not originally from Mexico but from a similar country with the same system and I totally understand what you are talking about. You have been stuck in a loop, it is like a bug in the system, you should either have a connection like a close friend or relatives working there to help you out which I am pretty sure you don not or keep waiting for a saint comes your way in the hospital or IMSS office and feel sorry for you and do you a huge favor. It is very sad and disappointing but this is exactly the way Mexican people (or many other people in similar countries) move their life forward; networking, bribing , and being patient. Because their system are bureaucratic and corrupted. I'd highly suggest that you go and see a private doctor.
ReplyDeleteThank you so much for that comment. I was beginning to take it personally and now I understand that it has nothing to do with me as a person. It has everything to do with not having connections. I appreciate your knowledge. P
ReplyDeleteI was just reading on the Chapala.com web board and there is some very good info comparing IMSS and Seguro Popular. Looks like SP is better and cheaper and doesn't have the weird hoops to jump through! I hope you read all of it. And I really hope you get your knee better soon. Spencer,the lawyer in Chapala, answers legal questions posed on that web board. He might have a suggestion for you getting IMSS to acknowledge your need for care you have paid for!!
ReplyDeleteConnie in Wa.
Hi Connie, Thank you for writing. Yes, It now appears that I made the wrong choice. SP seems far better. I have given up on IMSS.... P
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